Children and Youth

How to get Started

Getting Started

Children, youth and families may self-refer, or be referred by parents, physicians, pediatricians, psychologists, and other service providers. Youth may also access Hands services without a referral, however family involvement is encouraged.

If you have concerns about your child or youth, or are a youth who needs support, here is how to get started:

Call your local Hands office (toll-free 1.800.668.8555), or drop in to one of Hands’ locations. A member of our team will help connect you to resources or provide you with next steps.

Find Resources

For more information, including online help and apps to support children, youth and families, please visit our Resources page.

Need Help Right Away?

Mental Health Crisis Line

If you are experiencing a mental health crisis and require support, please call our 24/7 Mental Health Crisis Line at 1.844.287.9072, or visit your nearest emergency health centre.

Walk-In Counselling Clinics

Hands offers 5 Walk-In Counselling Clinics for children, youth, parents and families. Visitors to Hands’ Walk-In Clinics will meet with a Child and Family Therapist for a single session (approximately one hour) to address the child or youth’s mental health concern.

Find a Walk-In Counselling Clinic Near You: 

Site Clinic Day Time
 

Parry Sound (2 May Street)

 

Tuesday 11:00 am to 7:00 pm with the last walk-in at 5:30 pm
 

Sturgeon Falls (125 Lisgar Street)

 

Thursday 11:00 am to 7:00 pm with the last walk-in at 5:30 pm
 

Sundridge (37 Main Street)

 

Tuesday 11:00 am to 7:00 pm with the last walk-in at 5:30 pm
 

North Bay (391 Oak Street East)

 

Tuesday 11:00 am to 7:00 pm with the last walk-in at 5:30 pm
Thursday 11:00 am to 7:00 pm with the last walk-in at 5:30 pm

View a full list of Counselling Walk-In Clinics in Nipissing, Parry Sound and Muskoka.

Autism Consultations

Hands TheFamilyHelpNetwork.ca offers free Virtual Autism Consultations for children, youth and families across Northern Ontario.

When?

Hands’ Virtual Autism Consultations are available for free, every Tuesday, from 10:00 am to 4:00 pm (last session at 3:00 pm).

How to connect to a Virtual Autism Consultation?

Hands’ Virtual Autism Consultations are available by video or phone from anywhere in Northern Ontario.
To make arrangements for a same-day virtual session, parents may call Hands starting at 9:00 am the morning of each Consultation.
If joining by video, a member of our team will provide you with a link to join us from anywhere you have internet access. No need to download software or have any special equipment. If connecting by phone, we will call you at the time of your session.

To make arrangements for a same-day virtual session, parents may call Hands at 1.800.668.8555 ext. 1333, starting at 9:00 am the morning of each Clinic.

More information on Hands’ Autism Consultations.

Note: Hands’ Walk-In Clinics are not a crisis or emergency service. If you experiencing a crisis, please contact the Mental Health Crisis Line at 1.844.287.9072 or visit your nearest health centre.