All individuals have rights when receiving services and supports from Hands and Developmental Services Ontario – North East Region.
Learn more by reading our Statement of Client Rights.
Hands, in accordance with the Personal Health Information Protection Act of Ontario (Nov 2004), recognizes the importance of the privacy of your personal health information. We are committed to respecting, safeguarding, and protecting your personal health information.
Learn more by reading our Statement of Protection of Privacy.
French Language Services
Hands is an official provider of French-language services under the French Language Services Act in Nipissing, Timiskaming and parts of East Parry Sound. Hands complies with all requirements under the French legislation.
Learn more by visiting the Ontario Government website on offering services in French.
COVID-19 Vaccination Policy and Procedure
Hands is committed to providing a safe place for our clients, employees, volunteers and other visitors. To help keep everyone safe, we have a new COVID-19 Vaccination Policy and Procedure as an added measure of protection against COVID-19.
Under the COVID-19 Vaccination Policy and Procedure, all Hands employees, volunteers, students on placement and contractors are required to be fully vaccinated or regularly tested for COVID-19.
Publications and Reports
Hands’ Annual Reports
View our annual reports by clicking on the links below:
- 2020-2021 Hands’ Annual Report
- 2019-2020 Hands’ Annual Report
- 2018-2019 Hands’ Annual Report
- 2017-2018 Hands’ Annual Report
- 2016-2017 Hands’ Annual Report
- 2015-2016 Hands’ Annual Report
Public Sector Directives
Hands is designated a Broader Public Sector (BPS) organization with mandatory requirements of the BPS Accountability Act, 2010. As such, Hands adheres to BPS Directives issued by the Management Board of Cabinet. You can learn more by clicking the links below:
- Expense Directive (BPS)
- Perquisite Directive (BPS)
- Hands does not offer any perquisites to its staff or appointees.
- Procurement Directive (BPS)
- Supply Chain Guidelines (BPS)
- Supply Chain Code of Ethics
- FI-A-020 – Expense Claims Procedure
- FI-A-025 – Procurement Procedure
View our financial statements by clicking on the links below: