24/7 Crisis Line:
Text size
Français

Client Rights

All individuals have rights when receiving services and supports from Hands and Developmental Services Ontario – North East Region. 

Learn more by reading our Statement of Client Rights


Client Privacy

Hands, in accordance with the Personal Health Information Protection Act of Ontario (Nov 2004), recognizes the importance of the privacy of your personal health information. We are committed to respecting, safeguarding, and protecting your personal health information. 

Learn more by reading our Statement of Protection of Privacy.


French Language Services

Hands is an official provider of French-language services under the French Language Services Act in Nipissing, Timiskaming and parts of East Parry Sound. Hands complies with all requirements under the French legislation. 

Learn more by visiting the Ontario Government website on offering services in French


COVID-19 Vaccination Policy and Procedure

Hands is committed to providing a safe place for our clients, employees, volunteers and other visitors. To help keep everyone safe, we have a new COVID-19 Vaccination Policy and Procedure as an added measure of protection against COVID-19.

Under the COVID-19 Vaccination Policy and Procedure, all Hands employees, volunteers, students on placement and contractors are required to be fully vaccinated or regularly tested for COVID-19.


Publications and Reports

Strategic Plan

Hands is launching a new strategic planning initiative. Therefore, the Board of Directors has extended the current Strategic Plan to 2021.


Hands’ Annual Reports

View our annual reports by clicking on the links below:

Public Sector Directives

Hands is designated a Broader Public Sector (BPS) organization with mandatory requirements of the BPS Accountability Act, 2010. As such, Hands adheres to BPS Directives issued by the Management Board of Cabinet. You can learn more by clicking the links below:

Financial Statements

View our financial statements by clicking on the links below: