I. Information we collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information means information that is aggregated and/or anonymized and cannot be associated with an identifiable individual. Personal information means information about an identifiable information, such as email address, contact details, or any similar information.
Generally, you can visit our website without providing any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. For instance:
- Inquiries. We may collect your name, contact information, e-mail address and any information you provide us when you make an inquiry or contact us through our website. We will use this information to provide you with the information you have requested or to contact you in order to answer your questions.
- Newsletter subscription. If you subscribe to our newsletter, we collect the email address that you provide. We will use this information to provide you with our newsletter.
- Service subscription. If you subscribe to the Service, we collect the email address that you provide. We will use this information to communicate with you in order to provide our Service.
In addition, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. We may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. We use this information to measure and improve the effectiveness of our website, to help to locate the Hands office or service providers closest to you, and to enhance the website experience for our visitors. We treat this information as personal information when it is associated with your account or contact information.
II. How we use and share your information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we may use Personal Information to provide you with information you have requested, contact you to answer your questions, send you newsletters to which you have subscribed, communicate with you in order to provide our Service, solicit feedback, provide technical support, or to inform you about promotional offers.
III. How we protect your information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
IV. Your rights regarding the use of your personal information
V. Links to other websites
VII. Contact Us