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2022-2025 Strategic Plan

We are happy to share Hands’ new Strategic Plan with you.

Read the full Strategic Plan 2022-2025.


Our Vision

Working together to create a better day, today and tomorrow.


Our Mission

Hands is an accredited bilingual organization that provides quality clinical, navigation and professional support in the areas of autism, behavioural, developmental, mental health and rehabilitative services. Our experienced, knowledgeable and professional staff provide equitable client-informed services and system leadership designed to make a positive difference in the lives of the individuals, families and communities we serve.

Elementary school girl colouring while a young woman looks on

Our Values

Two people hugging

Respect

Holding hands

Compassion

Woman smiling while working on a computer

Integrity

Close up of someone writing on a form

Accountability

Young boy in a superhero outfit

Quality


Strategic Pillars

Our Clients and Communities

Keeping our clients and communities at the core of all we do

We are committed to ensuring that the services we provide meet
the evolving needs of our clients and communities. To accomplish
this, we invite diverse community voices to inform our planning and
service delivery, ensuring there are no barriers to care. We strive
to support and engage our clients throughout their service journey
to achieve meaningful results.

Our People

Supporting our people to be their best

Our people are our most valuable asset. We are committed
to creating a work environment where our people are valued,
engaged and supported to excel in their roles. We believe
that supporting our people to be their best translates into
positive experiences in the lives of the individuals, families and
communities we serve.

Our Agency

Building solid foundations for excellence

We believe that when our agency foundational structures and systems
work effectively, we create better days for our people, our clients and
our communities. We are committed to equitable practices within the
agency and in our service to our clients and our communities. To achieve
excellence and maintain the highest standards of service and care, we
are dedicated to continuous quality improvement in all that we do.

Our Partners

Collaborating for purposeful change

We are committed to building and maintaining quality partnerships
across our diverse communities to meet the needs of our current and
future clients. We believe that when our partnerships and actions are
aligned across our communities, we can create a continuum of care
and services that best meet the needs of the clients we collectively
serve. We are committed to collaboration with our partners to
advocate for system and provincial policy improvements.