24/7 Crisis Line:
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Posted 06.06.24 in NewsBack

Hands has recently been the victim of a cyber incident. Upon learning of the incident, we immediately took steps to isolate systems and contain the threat. We also engaged leading third-party cybersecurity experts to assist with containment, remediation and to conduct a forensic investigation.

Our IT and leading third-party cybersecurity experts were able to return our systems to support operations. As a result, the impact on client services was minimal.

The forensic investigation is currently underway. If the investigation determines that personal information has been impacted, affected individuals will be directly notified as soon as possible.

We have notified relevant authorities of the incident and are fully cooperating with their investigation.

Our mission is to help people in need and make a positive difference in the lives of the individuals, families and communities we serve. We take the security of information in our care very seriously and we are treating the investigation as a top priority.

We thank you for your patience throughout this time. Should you have additional questions, please email [email protected].